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F.A.Q.

RETURNS & EXCHANES:

To view our detailed return policy please refer to our Refunds & Returns Policy page.

ORDERING:

Which forms of payment do you accept?

Payments for orders can be made securely through PayPal. You can also pay using your Visa, MasterCard, AMEX, Discover Card and checks through PayPal.

Where is my confirmation email?

Please check your junk/spam folder if it isn't in your inbox. Otherwise feel free to email us to confirm your order.

Can I cancel or change my order?

We aim to ship your order as quickly as possible, so we provide a 30 minute window to cancel or change your order from the time of placing it. For the fastest response to cancel your order please email us.

What brand apparel do you use?

We use Alstyle and Gildan brands for most of our apparel.

Do you have a sizing chart?

Please find sizing info here.


SHIPPING:

How much is shipping?

All shipping cost are shown before orders are placed

**All order prices are in USD unless otherwise stated.

How long will it take for my order to be delivered?

Delivery time depends on order processing time and delivery location. See below for estimates:

United States (USPS)*:
Rush processing - 2 to 4 business days
Standard processing - 3 to 6 business days

Canada (Canada Post)*:
Rush processing - 1 to 5 business days
Standard processing - 2 to 6 business days

Europe:
Rush processing - 1 to 5 business days
Standard processing - 3 to 6 business days

Rest of the World**:
Rush processing - 6 - 13 business days
Standard processing - 7 to 15 business days

*Tracking information is provided for US and Canada bound orders. 
**Please note with Rest of the World deliveries times may vary depending on customs and the local postal system.

Where do you ship from?

Orders are shipped from one of our facilities in New York or Toronto, Cananda. We use USPS for US bound orders and Canada Post for Canadian orders.


PROMOTIONS & OFFERS:

Why isn’t my promo code working?

Please note that promotions and offers are subject to changes and termination at any time. Please check the details of the promo code you’re using to make sure your carted items meet the requirements. Somes times there is a threshold before a promotion is activated so the total amount required for the offer is the carted amount and does not include shipping. Current promotions and offers are not applicable to previous purchases. Offers for free shipping do not include the entire shipping cost of hoodies, international shipping or fast-track shipping (the amount for the free standard shipping ($4.95) will be discounted off the cost of these items).